Another key strength for Batteries Plus is in the area of communication.
We answer the phone and we respond to emails in a timely manner. Not
within days, but within minutes. If we do not have the answer straight away,
we will communicate this to you, as we gather the information required. We
will follow up as many times as necessary to gain the required outcome.
Our account clients have a single account manager at Batteries Plus as their
primary point of contact. As the account manager becomes increasingly
familiar with the client’s individual requirements, the support provided to the
customer will grow from meeting to exceeding their expectations. This
structure delivers the best outcome for our clients, as strong business
relationships are forged.